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Welcome
Billy's Blog:
Sharing Insights
Here I post my thoughts on a range of topics and share insights around digital, education and technology. You'll also find useful hints and tips!



How to Lead Digital Change (Without Burning Out Your Team)
By Billy Smith Introduction: It’s Not Just the Tech—It’s the People The biggest challenge in digital transformation isn’t software. It’s stress. It’s staff fatigue. It’s resistance rooted in fear, frustration, or change fatigue. As someone who’s led, supported, and coached dozens of organisations through digital change—from further education colleges to commercial training teams—I can tell you this: digital change done right is energising. Done wrong, it’s exhausting. This po


Building an AI Strategy for Your School or Organisation
Artificial Intelligence has moved beyond novelty—it’s now a powerful enabler for achieving strategic goals. Whether you're a senior leader in a college or managing operations in a small business, a clear AI strategy can make a real difference. Step-by-Step Approach to Building Your AI Strategy: Define the ‘Why’ Why do you want to use AI? To cut admin time? Improve learner experience? Optimise marketing? Having a clear “why” is your anchor. Audit Existing Processes Before addi


How Educators and Businesses Can Use Generative AI Effectively
Title: How Educators and Businesses Can Use Generative AI Effectively Introduction: Generative AI—tools like ChatGPT, Bard, and Claude—is reshaping how we create, learn, and collaborate. But with great power comes great responsibility. Here’s how to use it wisely and ethically in education and business. Practical Use Cases: Education: Draft lesson plans Create differentiated resources Provide feedback templates Write reports or newsletters Business: Draft sales emails Summa


Digital Strategy for Small Organisations: Doing More with Less
By Billy Smith Introduction: Lean Teams, Big Impact Let’s be clear: you don’t need a big budget, a large IT department, or enterprise-grade software to have a brilliant digital strategy . In fact, some of the best digital transformations I’ve seen have come from small colleges, micro-businesses, and not-for-profits who got smart—and focused. Small organisations often feel overwhelmed by the idea of “going digital.” But with the right mindset and a few sharp choices, you can m


Top Tips: Digital Transformation
Were you Inspired by the BETT Show? Thinking about your digital strategy? Digital Transformation is often used to imply ground-breaking innovation, but in reality, it doesn’t always mean a full-scale tech overhaul. Sometimes, the most impactful changes are small, practical and simple. Here are my Top 5 Tips for Digital Transformation that actually work: ✅ Start Small, Win Early – Focus on quick wins that improve efficiency. Automating repetitive tasks or digitising paper-bas
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